Quality Management

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To support the quality principle at hkc, we are certified in conformity with the rules of the internationally agreed-upon DIN ISO 9001 Standards.

In our organisation we have made sure, by creating an independently acting position that is directly subordinate to the executive management and is independent of the performance procedures, that is is only possible to document the current situation with respect to norm fulfilment, but also to document the constant improvement of work processes in all divisions of our office. The key points in our quality management are:

  • Communication structures
  • Solution strategies
  • Customer satisfaction
  • Standardising defined work processes
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